10531 E. Northwest Hwy, Suite A, Dallas, Texas 75238

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Request More Information

We definitely don’t want to lose you as a member and if it’s a matter of moving away from the gym, be sure to check with one of the managers as there are new Peak Zone Fitness locations in the planning stage and perhaps there will be one where you are moving. If there’s some kind of problem, perhaps an injury, a misunderstanding with another member or a staff member, please talk to management and see if there’s a way we can resolve the issues. Perhaps a freeze of your membership while the solution is being progressed is a better solution. Remember that your membership fee is frozen when you freeze your membership rather than cancel so if you decide to come back later, there will be no higher fee for you. There is still the option of freezing your account until you are ready to resume your program. And if all of the above fails to handle your need to cancel your membership, then call us directly at 214.503.6655 and we’ll walk you through the steps which depend on which membership you currently have.

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